Frequently asked questions
Do you charge a fee to come out?
Currently, we do not charge any Dispatch Fees to come out. Estimates are provided at no cost. In certain instances, a small fee may be applied if your location is significantly beyond our service area.
What Payment Methods are you accepting?
We are currently accepting checks, all major credit cards, and Venmo payments. Please ensure that checks are payable to Cannon Electrical Services, LLC. All credit card payments are subject to a 3.5% processing fee in addition to the final total.
Why are my lights flickering ?
This can manifest in various ways. First, determine whether the entire house lighting is flickering or if it is isolated to a specific room. If the issue is isolated to a single room, it is likely that you recently installed new LED bulbs in the chandelier with the existing dimmer. However, most LED bulbs are incompatible with traditional dimmers, necessitating one of three actions: 1. Replace LED bulbs with conventional bulbs 2. Upgrade the existing dimmer to a new LED-rated dimmer 3. Remove the dimmer and install a conventional on/off switch In the event that the entire house is flickering, it is more probable that there is a service issue, and contacting an electrician may be warranted. However, before taking such action, consider the following steps: 1. Inquire with your neighboring households to ascertain if they are experiencing similar symptoms. If neighboring households are experiencing similar issues, it is likely a PECO problem. 2. Contact PECO, even if neighboring households are not experiencing the same issues as you. Contacting PECO is complimentary, and they will conduct an inspection to rule out any issues on their end. If PECO has determined that there is no fault on their end, please contact us.
How soon can i get someone to come out?
Depending on the nature of the appointment requested (estimates, troubleshooting/repairs, or emergencies), We can typically dispatch a technician within the same day or up to two weeks from the date of the service request. Please contact us by phone at 484-374-5726 or via email at Rob@CannonElectricalServices.com for further information.
Why hire Cannon Electrical Services?
**Licensed and Insured Electrical Services** * **Reliability and Punctuality:** We provide a day’s advance notice and a 30-minute warning before arriving on site. * **Personalized Service:** The owner answers all calls, ensuring timely and personalized service. * **No Deposits for Small Jobs:** We collect payment upon project completion. * **Affordable Solutions:** As a small, owner-operated company, we offer competitive pricing. * **Comprehensive Estimates:** Free estimates are provided, conducted thoroughly and without rushed deadlines for accuracy. * **Respect for Your Property:** We park on the street when possible to minimize damage to your home. * **Protective Measures:** We use drop cloths and plastic to safeguard all work areas and wear shoe covers. Dust control is a top priority, and we implement strict precautions on every project. * **Attention to Detail:** Communication and planning are crucial to us, and we take pride in delivering exceptional work. * **Quality Materials:** We exclusively use high-quality electrical supply-grade parts. * **Warranties and Guarantees:** We offer lifetime workmanship warranties and 5-year warranties on parts (manufacturer-specific). * **Ongoing Support:** After hiring us, you will have access to lifetime electrical advice whenever needed, day or night. We are conveniently reachable via phone or text message.
Does Cannon Electrical Services offer Warranties?
YES! Cannon Electrical Services, LLC Offers a Lifetime Workmanship Warranty, We take pride and strongly stand behind our work! 5 Year Parts Warranty on all Parts Provided & Installed by Cannon Electrical Services, LLC. Expires 5 years from original Service Date, Exclusions may apply. We do not Warranty customer supplied Parts or items that we installed prior that may have been modified or tampered with by a non-Cannon Electrical Services personnel. In some unpredictable circumstances, A Service Fee may be applied on Warranty Claim Visits/Repairs. This would be brought to client’s attention at the time of service before repairs are made.